Available on All Plans

Concierge services — your boots on the ground in Napa

Every home watch client has access to concierge services. We handle the things that require someone to physically be at your property.

Concierge Rate
$75/hr
1-hour minimum
Emergency / After-Hours
$100/hr
Outside 8am–5pm
Fuel Surcharge
$10
Non-scheduled trips

Real tasks, handled by real people

Concierge isn't a separate tier — it's built into every home watch contract. When something comes up that needs a person at your property, just call or text.

01

Delivery Coordination

When you order furniture, appliances, or anything with a delivery window, we'll be at your home to receive it. We verify install, check for damage, and send photos.

"My new sectional had a 2-hour delivery window. Napa Home Watch met the crew, watched them set it up, confirmed no damage, and sent me photos."
02

Vendor & Contractor Management

We schedule the appointment, meet vendors at your property, give them access, supervise the work, and lock up when they leave.

"The water heater needed replacing. They scheduled the plumber, stayed while he did the work, and sent me before/after photos."
03

Project Oversight

Having renovation work done while you're away? Regular site visits, progress photos, and direct communication with your contractor.

04

Utility Connections

We'll coordinate with utility companies, cable providers, and anyone who needs access to get your home connected.

05

Pre-Arrival Preparation

We'll turn on the HVAC, run the water, air out the house, and make sure everything is clean and comfortable.

06

Cleaning Coordination

Schedule cleaners, meet them at the property, and verify quality before you arrive.

07

Trash & Recycling

Bins to the curb and back, even outside your regular visit schedule.

08

Wildfire Preparedness

During fire season, we monitor conditions and ensure defensible space is maintained. If an evacuation is ordered, we respond immediately.

09

Package & Mail Management

Collect packages, sort mail, forward essentials. No more deliveries piling up.

10

Custom Requests

If it requires someone at your property and it's doable, we'll make it happen.

Walk-Through Add-Ons

Available during regular visits

Plant Watering (up to 5)
$15/visit
Plant Watering (up to 10)
$25/visit
Vehicle Check
Damage, oil, engine run, tires, photos
$45/visit
Video Walk-Through
Full video with highlights
$49/visit
Outbuilding Check
ADU, pool house, garage, barn
Hourly
Key Holder Service
Emergency key holding without active watch
$25/mo
Get Started

Ready to put us to work?

Concierge is included in every home watch contract, billed hourly as needed.

Schedule Free Consultation